The Leader in Corporate Coworking
Serendipity Labs’ business model and location design drive financial performance through a balanced mix of revenue. Ours is a thoroughly collaborative workplace, different by design from conventional office suites.
1. Site Selection & Leasing
Our real estate team provides expert guidance with the support of market research by Jones Lang LaSalle (JLL). Our team members have opened dozens of similar locations and negotiated dozens of leases for similar businesses.
2. Design & Construction
We provide interior designs modules for use in creating “test-fits”, along with a specification for your local architect to follow when creating construction documents. Our interior designs are inspired by insights of our partner, Steelcase Inc. Furniture is delivered and installed for franchisees at pre-negotiated prices and terms.
3. Education, Support & QA
In addition to classroom training, your staff will receive in-Lab training, and ongoing support and quality assurance feedback. Support includes, sales coaching, marketing guidance, staff support & customer support.
4. Technology Platform
The proprietary OASIS™ technology service platform is a cloud-based, enterprise system. By handling the “tech” management skills centrally, we let your staff focus on sales and satisfaction, resulting in optimized revenue and performance.
5. Enterprise Sales Support
Dedicated resources provide centralized sales support to drive corporate account sales across the country. Our team provides expertise will make the connections needed to drive corporate accounts at your Lab.
6. Branding & Marketing
We’ve established brand standards that are expressed in a 360 marketing and communication plan that includes, web, social, direct, print, press, events, promotions and community outreach, along with a full suite of sales collateral. Our central reservation app allows online bookings 24/7/365.
7. Ongoing Support
All systems are supported centrally by us for superior staff satisfaction, revenue optimization and business performance, while saving direct and indirect costs.
- Revenue Optimization
- Member Satisfaction
- Procurement Pricing
- Team Satisfaction
100% visibility on your inquiries, sales conversions, and member utilization allow you to set pricing and workspace mix to maximize revenue generation with confidence.
Communicating value and delivering on promises is easier to say than to do. But with OASIS, key technology services are delivered at corporate service standards and are supported by experts. Customers trust the built-in accountability.
Our national procurement program has negotiated pricing for all items. Scale means additional savings in support, supervision, product management and R&D
Lab Performance relies on the talents of a small staff. By taking the “tech” management skills out of your staffing requirements, you can hire for customer service credentials. Let them focus on sales and satisfaction. They’ll thank you.
Let our team support yours. The OASIS cloud-based platform means we can address almost any operational issue remotely for greater customer and staff satisfaction. Our formal escalation path means issues are resolved in a timely way.