The serendipitylabs.com web site is protected under Copyright © 2012-2018, and all rights are hereby reserved. All site content — including, but not limited to: photographs, graphics and written material — is protected under the United States Copyright Laws. Reproduction of any material contained within this web site in any form without the express written permission of a duly authorized representative of Serendipity Labs, Inc. is strictly prohibited. All violations will be prosecuted to the fullest extent of the law.
Any content, materials, information or software accessed, used or otherwise obtained through the use of the site is done at your own discretion and risk. Serendipity Labs, Inc. shall have no responsibility for any damage to your computer system or loss of data that results from the download of any content, materials, information or software. Serendipity Labs, Inc. reserves the right to make changes or updates to the site at any time without notice.
Links to external Web Sites
There may be links that will let you leave serendipitylabs.com. The linked sites are not under the control of Serendipity Labs, Inc., and Serendipity Labs, Inc. is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Serendipity Labs, Inc. is not responsible for webcasting or any other form of transmission received from any linked site.
Notice of Trademarks
All product and company names mentioned herein may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved.
What information do we collect?
We collect information from you when you register on our site, order services, subscribe to our newsletter, respond to a survey or fill out a form.
When registering or purchasing on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience. Your information helps us to better respond to your individual needs.
• To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
• To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To administer a contest, promotion, survey or other site feature.
• To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Visitors’ GDPR Rights
We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:
You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.
You have the right to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data.
To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
We use your personal data to make the following automated decisions: whether to send you promotional emails we believe suit your interest. We use the following logic to make those automated decisions: If you purchase or engage with a product or content similar to another product or piece of content. These decisions can affect your rights in the following ways: you can unsubscribe to receive those emails at anytime at the bottom of each email.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
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