Health & Safety Resources
We invite you to read about the health measures we have in place at our trusted, safe and welcoming workplaces across the country.
Safety Protocols
We’re committed to providing a safe environment for our members and employees. All Serendipity Labs locations will follow state and local guidance during any health emergencies.
- All members will be required to check in at reception when arriving using your contactless membership access card or through the Serendipity Labs membership portal.
- If any of the rooms are to be used (reserved), space is to be cleaned in advance and cleaned when unoccupied
- Any reserveable space is to be kept locked and only to be opened if reserved
- Each Lab has workspaces available for reservation through our member portal. Need to download the app? Visit the iOS or Android app stores to download the latest version.
- Members are encouraged to follow any and all physical distancing guidelines locally or federally ordered while on premises, including following handwashing and other cleaning protocols.
- We remind members to use their contactless member ID card to release their print jobs from the printer
- Any scheduled non-mail deliveries such as food, documents via messenger, etc., please ask the delivery person to wait at reception and the member shall be informed about the delivery
Designed to Give You More
Serendipity Labs has always been committed to delivering trusted, safe and welcoming workspaces that meet Duty of Care requirements for a professional membership base. Serendipity Labs is different by design.
- Our design standards allow for more space per person than our competition
- Full-size desks, (48 inch or larger), occupy offices and team rooms with well-spaced seating arrangements
- Each office is built with solid wall partitions from floor to deck, and return air is not ducted from office to office
- Our focus rooms and wellness rooms are built with full ventilation, low VOC materials and fire alarm protection
- Contactless check-in and printing
- Common areas with amply-spaced seating arrangements, wide hallways, and low-capacity limits for each meeting room and worklounge are always standard
- We’ve designed our Lab for an average utilization of 70% — our utilization rates are often less than 50%, based on internal studies
- Daily cleaning continues in accordance with updated CDC guidelines, including offices and shared spaces
