We invite you to read about the health measures we have in place at our trusted, safe and welcoming workplaces across the country.
Health & Safety Resources
We invite you to read about the health measures we have in place at our trusted, safe and welcoming workplaces across the country.
Cleaning & Safety Protocols
We’re committed to providing a safe environment for our members and employees. Keep reading for specific cleaning protocol implemented at each of our locations.
Before and After Use
If any of the rooms are to be used (reserved), space is to be cleaned in advance and cleaned when unoccupied
Any shared Member desks or offices are to be cleaned as soon as it becomes unoccupied
Any reserveable space is to be kept locked and only to be opened if reserved
Daily
Vacuum and empty trash in Offices, Meeting Rooms & Common areas
Always
Sanitizing gel to be placed on the Serendipity Labs Café island for member and staff use.
All members will be required to check in at reception when arriving using your contactless membership access card or through the Serendipity Labs membership portal.
All visitors must be pre-registered 24 hours in advance of their visit.
In the event of a future health emergency, or where local or federal guidelines require, members, visitors and guests may be subject to a temperature check or short health screening questionnaire. Failure to partake in these entry requirements or registering a fever will require us to refuse entry until resolved.
Any business that would like to implement temperature checks or other health screenings for their employees are encouraged to contact their account manager or local Lab team.
Face Coverings
Subject to local orders, face masks/coverings are now optional for members and guests while in common areas of the Lab if they have been fully vaccinated against Covid-19 for at least 14 days per current guidance of the CDC.
Members and their invited guests that do not wear masks are representing to the Serendipity Labs business that they have been fully vaccinated for more than 14 days.
All common area seating is reserveable and available to book for our members and visitors on a full day basis in order to limit the capacity of our open seating and worklounge areas.
Each Lab will have three limited inventory workspaces available for reservation through our member portal. Need to download the app? Visit the iOS or Android app stores to download the latest version.
Private Day Office – bookable for full days.
Reserved Desk – Members may reserve a open seating desk, inventory allowing
Reserved Seat – Members may reserve a coworking seat, inventory allowing
Members may request to have Market items delivered to their office/desk or pick up their order at the Welcome Desk.
Members are encouraged to follow any and all physical distancing guidelines locally or federally ordered while on premises, including following handwashing and other cleaning protocols.
Shared office equipment is available upon request
We remind members to use their contactless member ID card to release their print jobs from the printer
Any scheduled non-mail deliveries such as food, documents via messenger, etc., please ask the delivery person to wait at reception and the member shall be informed about the delivery
Serendipity Labs has always been committed to delivering trusted, safe and welcoming workspaces that meet Duty of Care requirements for a professional membership base. Serendipity Labs is different by design.
Our design standards allow for an average of 60% more space per person than our competition
Full-size desks, (48 inch or larger), occupy offices and team rooms with well-spaced seating arrangements
Each office is built with solid wall partitions from floor to deck, and return air is not ducted from office to office
Our focus rooms and wellness rooms are built with full ventilation, low VOC materials and fire alarm protection
Contactless check-in and printing
Common areas with amply-spaced seating arrangements, wide hallways, and low-capacity limits for each meeting room and worklounge are always standard
We’ve designed our Lab for an average utilization of 70% — and with a membership average age of 41, our utilization rates are often less than 50%, based on internal studies
Daily cleaning continues in accordance with updated CDC guidelines, including offices and shared spaces
Touchless check-in and health and safety protocols, reserveable seating that allows for continued distancing, private well ventilated day offices and continuous quality walk-throughs.
Low Density & Upscale Workspaces for Business Professionals
Our members enjoy offices and team rooms with full size desks. With over 60% more space per person than our competition, our members have plenty of room within each location, with ample common areas and wide hallways.
A Professional Membership Base:
At an average age of 41, our members travel, have meetings outside the office and work at other places, resulting in utilization rates of less than 50%, based on internal studies.
Contactless check-in and printing
Meeting rooms designed to accommodate hybrid events