Our Story

Flexibility. Inspiration. Trust.
Can a workplace deliver an inspirational experience? It can if it’s designed and delivered with as much intelligence and care as a Serendipity Labs.

California
Costa Mesa – Pacific Arts PlazaLos Angeles – Downtown
Colorado
Denver – LoDo
Connecticut
StamfordWestport
Florida
Orlando – Downtown
Georgia
Atlanta – AlpharettaAtlanta – BuckheadAtlanta – CumberlandAtlanta – Perimeter Center
Kansas
Kansas City – Overland Park
Missouri
St. Louis – Clayton
New York
Buffalo – DowntownBuffalo – Seneca OneNew York – Financial DistrictNew York – Grand CentralRochester – Innovation SquareRyeWhite Plains – Downtown
South Carolina
Charleston – Mount Pleasant
Tennessee
East MemphisNashville – Brentwood
Texas
Plano – Legacy West
Wisconsin
West Madison
United Kingdom
Bristol – Aztec WestCambridge NorthManchester – Exchange Quay

Serendipity Labs was founded in 2011 with a vision to build a network of inviting, inspirational workplaces, combining state-of-the-art design, technology and security with the highest service level standards to deliver a consistent and peerless workplace experience through company-owned and managed locations in over 30 urban and suburban locations across the country.

Our development partners are invested in their local communities. They trust us to manage and operate upscale, professional flexible offices infused with hospitality that will animate their asset and help local businesses thrive.

Serendipity Labs was founded in 2011 with a vision to build a network of inviting, inspirational workplaces, combining state-of-the-art design, technology and security with the highest service level standards to deliver a consistent and peerless workplace experience through company-owned and managed locations in over 30 urban and suburban locations across the country.

Our development partners are invested in their local communities. They trust us to manage and operate upscale, professional flexible offices infused with hospitality that will animate their asset and help local businesses thrive.

WHAT MAKES US DIFFERENT

A simple black outline icon of a hand holding a covered food tray, enclosed within a circle, representing food service or catering for offices and meeting rooms at Serendipity Labs coworking spaces.

Hospitality

Serendipity Labs is in the hospitality business, not the office rental business.

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A Part of the Community

At Serendipity Labs, we strive to become part of the fabric of our communities.

A black outline of a heart with an electrocardiogram line inside, centered within a simple black circle on a white background, symbolizing the vibrant community energy found in Serendipity Labs coworking offices and meeting rooms.

Vitality

Each Lab is imbued with vitality from a mix of events and programming – allowing for serendipitous interactions and helping members from various industries reach their fullest potential.

A black outline of a circle contains five black stars in a horizontal row, each with a hollow center—evoking the high standards found at serendipity labs coworking offices and meeting rooms.

Consistency

Our commitment to consistently delivering a first-class experience is what sets us apart.

Simple black and white icon of a person sitting at a desk with a computer monitor, all enclosed within a circular border—perfect for representing offices and meeting rooms at Serendipity Labs coworking spaces.

Exceptional Service

Each Serendipity Labs workplace is staffed by members from the local community with a passion for hospitality and exceptional service.

A central building icon in a circle connects by lines to six surrounding buildings and houses, illustrating a network or hub-and-spoke structure—perfectly representing the network of Serendipity Labs coworking offices and meeting rooms.

Growing Network

Our network is growing through owned and managed locations in office buildings, high-rise residential projects, hotels and retail properties, with over 100 locations currently under development across the world.

Our Mission

Our Mission is to deliver an upscale, hospitality-based workplace experience that can serve as an extension for businesses and a home base for established, independent professionals.

It All Comes Together at Serendipity Labs

A members-only premium workplace alternative. With insightful workplace design guidance, Serendipity Labs members can choose the way they want to work, connect, collaborate and thrive.

Workspaces with You in Mind

Corporate service standards in technology, security, communication, and document management delivered with a level of hospitality that rivals elite hotels. Private offices, ideation studios, lounges and work bars – just a few of the many workspaces available in every location.

A Plan for Everyone

With membership plans ranging from full-time, dedicated offices, to coworking plans to occasional drop-in plans, Serendipity Labs offers productive, welcoming environments that meet the on-demand workplace needs of remote and mobile workers, business travelers and project teams.

INDUSTRY LEADERSHIP

JOHN ARENAS
Chairman and CEO

John has over 20 years’ experience leading flexible workplace companies including the successful rollout of three national brands. He has brought ground-breaking innovations to the corporate real estate and hospitality industries. John is directly involved in partner development activities. Read more >

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MELISSA CATES
President & General Manager

Melissa has over 10 years’ operational and sales leadership experience in the hospitality and flexible workspace industries. She has responsibility for sales and operational performance and is supported by regional vice presidents.

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PAULA GOMPRECHT
VP Marketing

Paula has over 15 years of strategic and tactical marketing In the hospitality and flexible workplace industries. Her team drives central marketing through our digital platform, strategic channel partnerships, public relations and field marketing support.

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MIKE JOHNSTON
SVP Operations

Mike has over 20 years experience in operations, design and construction in the flexible workplace industry.

He manages our global supply chain, architecture and construction programs.

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VINAY KANTAK
CIO & VP Platform Services

Vinay leads the technology strategy, implementation and Platform services support teams. He has over 20 years’ experience in the design, development and administration of enterprise class technology infrastructure.

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SIMON MOORE
Chief Operating Officer

Simon has over 20 years of experience within the flexible workplace industry, including launching a new coworking brand in the U.S and leadership roles in sales, marketing and operations. Simon is responsible for the business operations and support functions of the Serendipity Labs brand platform.

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JENI SMITH
VP Sales

Nearly 10 years ago, Jeni Smith pivoted from a successful career in on-premise hospitality to beverage sales and management, leading to coaching others the core competencies of consultative sales techniques. Jeni is always seeking to bring out the best in her team by focusing on the best interest of the customer.

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ROGER STONE
CFO

Roger leads the financial strategy and accounting and financial reporting functions. He has over 20 years’ experience in the flexible workplace Industry. Roger is a Fellow of Chartered Association of Certified Accountants

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