Our Story

Flexibility. Inspiration. Trust.
Can a workplace deliver an inspirational experience? It can if it’s designed and delivered with as much intelligence and care as a Serendipity Labs.

Our Story

Flexibility. Inspiration. Trust.
Can a workplace deliver an inspirational experience? It can if it’s designed and delivered with as much intelligence and care as a Serendipity Labs.

Serendipity Labs was founded in 2011 with a vision to build a network of inviting, inspirational workplaces, combining state-of-the-art design, technology and security with the highest service level standards to deliver a consistent and peerless workplace experience through company-owned and managed locations in over 30 urban and suburban locations across the country.

Our development partners are invested in their local communities. They trust us to manage and operate upscale, professional flexible offices infused with hospitality that will animate their asset and help local businesses thrive.

Serendipity Labs was founded in 2011 with a vision to build a network of inviting, inspirational workplaces, combining state-of-the-art design, technology and security with the highest service level standards to deliver a consistent and peerless workplace experience through company-owned and managed locations in over 30 urban and suburban locations across the country.

Our development partners are invested in their local communities. They trust us to manage and operate upscale, professional flexible offices infused with hospitality that will animate their asset and help local businesses thrive.

WHAT MAKES US DIFFERENT

Hospitality

Serendipity Labs is in the hospitality business, not the office rental business.

A Part of the Community

At Serendipity Labs, we strive to become part of the fabric of our communities.

Vitality

Each Lab is imbued with vitality from a mix of events and programming – allowing for serendipitous interactions and helping members from various industries reach their fullest potential.

Consistency

Our commitment to consistently delivering a first-class experience is what sets us apart.

Exceptional Service

Each Serendipity Labs workplace is staffed by members from the local community with a passion for hospitality and exceptional service.

Growing Network

Our network is growing through owned and managed locations in office buildings, high-rise residential projects, hotels and retail properties, with over 100 locations currently under development across the world.

Our Mission

Our Mission is to deliver an upscale, hospitality-based workplace experience that can serve as an extension for businesses and a home base for established, independent professionals.

It All Comes Together at Serendipity Labs

A members-only premium workplace alternative. With insightful workplace design guidance, Serendipity Labs members can choose the way they want to work, connect, collaborate and thrive.

Workspaces with You in Mind

Corporate service standards in technology, security, communication, and document management delivered with a level of hospitality that rivals elite hotels. Private offices, ideation studios, lounges and work bars – just a few of the many workspaces available in every location.

A Plan for Everyone

With membership plans ranging from full-time, dedicated offices, to coworking plans to occasional drop-in plans, Serendipity Labs offers productive, welcoming environments that meet the on-demand workplace needs of remote and mobile workers, business travelers and project teams.

Our Mission

Our Mission is to deliver an upscale, hospitality-based workplace experience that can serve as an extension for businesses and a home base for established, independent professionals.

It All Comes Together at Serendipity Labs

A members-only premium workplace alternative. With insightful workplace design guidance, Serendipity Labs members can choose the way they want to work, connect, collaborate and thrive.

Workspaces with You in Mind

Corporate service standards in technology, security, communication, and document management delivered with a level of hospitality that rivals elite hotels. Private offices, ideation studios, lounges and work bars – just a few of the many workspaces available in every location.

A Plan for Everyone

With membership plans ranging from full-time, dedicated offices, to coworking plans to occasional drop-in plans, Serendipity Labs offers productive, welcoming environments that meet the on-demand workplace needs of remote and mobile workers, business travelers and project teams.

INDUSTRY LEADERSHIP

JOHN ARENAS
Chairman and CEO

John has over 20 years’ experience leading flexible workplace companies including the successful rollout of three national brands. He has brought ground-breaking innovations to the corporate real estate and hospitality industries. John is directly involved in partner development activities. Read more >

Keep Reading

KIERAN AYLWARD
VP Network Development

Over the past 20 years, Kieran led flexible workplace teams and was responsible for driving revenue growth and developing new products and services. In this role, using institutional insights and flex effectiveness tools, Kieran delivers to occupiers and owners agile real estate consulting and workplace-as-a-service capabilities.

Keep Reading

MELISSA CATES
SVP Lab Operations & General Manager

Melissa has over 10 years’ operational and sales leadership experience in the hospitality and flexible workspace industries. She has responsibility for lab level performance and is supported by regional vice presidents.

Keep Reading

PAULA GOMPRECHT
VP Marketing

Paula has over 15 years of strategic and tactical marketing In the hospitality and flexible workplace industries. Her team drives central marketing through our digital platform, strategic channel partnerships, public relations and field marketing support.

Keep Reading

MIKE JOHNSTON
SVP Operations

Mike has over 20 years experience in operations, design and construction in the flexible workplace industry.

He manages our global supply chain, architecture and construction programs.

Keep Reading

VINAY KANTAK
CIO & VP Platform Services

Vinay leads the technology strategy, implementation and Platform services support teams. He has over 20 years’ experience in the design, development and administration of enterprise class technology infrastructure.

Keep Reading

JIM MURGILLO
VP Corporate Account Sales

Jim is leading the corporate account sales organization, bringing with him 6 years’ experience building and leading sales teams in the flexible workplace industry. With over a decade in sales, he understands the importance of relationship building and creating frictionless processes for our customers.

Keep Reading

JENI SMITH
VP Sales

Nearly 10 years ago, Jeni Smith pivoted from a successful career in on-premise hospitality to beverage sales and management, leading to coaching others the core competencies of consultative sales techniques. Jeni is always seeking to bring out the best in her team by focusing on the best interest of the customer.

Keep Reading

ROGER STONE
CFO

Roger leads the financial strategy and accounting and financial reporting functions. He has over 20 years’ experience in the flexible workplace Industry. Roger is a Fellow of Chartered Association of Certified Accountants

Keep Reading

JOHN ARENAS
Chairman and CEO

John has over 20 years’ experience leading flexible workplace companies including the successful rollout of three national brands. He has brought ground-breaking innovations to the corporate real estate and hospitality industries. John is directly involved in partner development activities. Read more >

Keep Reading

KIERAN AYLWARD
VP Network Development

Over the past 20 years, Kieran led flexible workplace teams and was responsible for driving revenue growth and developing new products and services. In this role, using institutional insights and flex effectiveness tools, Kieran delivers to occupiers and owners agile real estate consulting and workplace-as-a-service capabilities.

Keep Reading

MELISSA CATES
SVP Lab Operations & General Manager

Melissa has over 10 years’ operational and sales leadership experience in the hospitality and flexible workspace industries. She has responsibility for lab level performance and is supported by regional vice presidents.

Keep Reading

PAULA GOMPRECHT
VP Marketing

Paula has over 15 years of strategic and tactical marketing In the hospitality and flexible workplace industries. Her team drives central marketing through our digital platform, strategic channel partnerships, public relations and field marketing support.

Keep Reading

MIKE JOHNSTON
SVP Operations

Mike has over 20 years experience in operations, design and construction in the flexible workplace industry.

He manages our global supply chain, architecture and construction programs.

Keep Reading

VINAY KANTAK
CIO & VP Platform Services

Vinay leads the technology strategy, implementation and Platform services support teams. He has over 20 years’ experience in the design, development and administration of enterprise class technology infrastructure.

Keep Reading

JIM MURGILLO
VP Corporate Account Sales

Jim is leading the corporate account sales organization, bringing with him 6 years’ experience building and leading sales teams in the flexible workplace industry. With over a decade in sales, he understands the importance of relationship building and creating frictionless processes for our customers.

Keep Reading

JENI SMITH
VP Sales

Nearly 10 years ago, Jeni Smith pivoted from a successful career in on-premise hospitality to beverage sales and management, leading to coaching others the core competencies of consultative sales techniques. Jeni is always seeking to bring out the best in her team by focusing on the best interest of the customer.

Keep Reading

ROGER STONE
CFO

Roger leads the financial strategy and accounting and financial reporting functions. He has over 20 years’ experience in the flexible workplace Industry. Roger is a Fellow of Chartered Association of Certified Accountants

Keep Reading

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